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Cancellation Policies
Each lodging management company has
their own cancellation policy. As the City Concierge does
not manage any properties, but only provides this reservation service to you, their
policies will apply. To find the appropriate policy, just click on the
lodging providers name. If you have any questions regarding a specific
policy or time period, please call the appropriate office as Rates and
Policies are subject to change without notice.
If you purchased trip insurance, you may need to make a claim. You can reach CSA trip insurance via 866-999-4018, this is a copy of the policy. 101 Great EscapesBefore finalizing a reservation with 101 Great Escapes, please be sure to read the following deposit requirements and cancellation fee information.Absolutely NO smoking and NO pets are allowed in any unit Deposit Requirements and Cancellation Fees: NON HOLIDAY periods Deposit billed today is 50% of reservation total. Balance is due upon arrival. NON HOLIDAY deposits are refunded less a $75.00 cancellation fee if the reservation is canceled at least 2 weeks prior to arrival. NON HOLIDAY deposits are non-refundable for cancellations within 2 weeks of the arrival date. Therefore, deposits for reservations placed within 2 weeks of arrival are non-refundable. HIGH TIME HOLIDAY periods: Christmas & President's Holiday Deposit billed today is 50% of reservation total. Balance is due 6 weeks prior to arrival. HIGH TIME HOLIDAY deposits are refunded less a 10% cancellation fee if the reservation is canceled at least 6 weeks prior to arrival. For reservations placed within 6 weeks of arrival: Full non-refundable payment due at the time of booking. No refund is given for cancellations within 6 weeks of the arrival date. REGULAR HOLIDAY Deposit billed today is 50% of reservation total. Balance is due 3 weeks prior to arrival. REGULAR HOLIDAY deposits are refunded less a 10% cancellation fee if the reservation is canceled at least 3 weeks prior to arrival. For reservations placed within 3 weeks of arrival: Full non-refundable payment due at the time of booking. No refund is given for cancellations within 3 weeks of the arrival date. We will authorize a security deposit in the amount of $500 which would be billed if there is any loss to or damage sustained in the unit as a result of occupancy. Full loss of security deposit as well as immediate check out with no refund will occur for: 1) Bringing ANY type of pet or exceeding the maximum unit capacity. 2) Continued non-compliance with posted rules or disturbing noise levels. 3) Loss or damage to condo - penalty will equal the cost of repair and/or replacement. Convict Lake ResortPlease forward your check within 3 business days or call us with your
credit card information. Reservations that are not confirmed by check or
credit card within 3 business days after the date we reserve the cabin
will be cancelled. Your full payment is due on arrival. We accept Visa,
MasterCard, American Express, Discover and personal checks. Pets are welcome at Convict Lake. There is a twenty dollar ($20.00) charge
per stay for each pet. Mammoth Creek InnPlease check their website at www.mammothcreekinn.comMammoth Reservation BureauYour Warranties to UsYou warrant (when proceeding with reservations) that you are at least 21 years old and possess the legal authority to enter into this agreement and to use this website in accordance with the terms and conditions of this agreement. You agree to be financially responsible for all your use of this website as well as for the use of your name and credit card account to pay for products and services purchased at this website. You also warrant that all information supplied by you or members of your household in using this website is true and accurate. Terms of Service (a) Reservation Charges. You agree that your credit card will be charged for the full cost of the reservation when we accept your reservation order. The cost of your reservation is the total of: the Rental Fee, Reservation Processing Fee of $25.00, Linen Charge, local Transient Occupancy Tax of 13% and any other special products that were purchased from our website. (b) Cancellation Policies. You may cancel or change your reservation providing it meets the following guidelines. You may change your reservation dates or unit assignment without penalty or fees up to 14 days before your arrival date. There are no changes within 14 days of your arrival date. You may cancel your reservation up to 21 days before your arrival date with a $25.00 fee. There are no cancellations within 21 days of your arrival date and no refunds. Holiday periods have different deadlines. 30 days or more prior to arrival in order to receive a refund. The cancellation fee is $125.00 The reservation is Non Refundable 30 days or less before arrival. Refunds are issued approximately thirty days after cancellation of your reservations. Rental rates are subject to change at anytime. Sever weather conditions and occasionally a lack of snow are a way of life in the mountains and are truly beyond our control. Therefore, we'd like to be aware that no refunds are issued for weather related circumstances, snow conditions or the number of chair lifts in operations. (c) Reservation Deposit/Balance Due. a 50% deposit of the total amount of your reservation is due at the time of booking on a valid Visa, MasterCard, or Discover card. The balance is due 30 days prior to your arrival date and will automatically be charged to the credit card on file. (d) Our Limitations. Occasionally circumstances occur which will necessitate change your original accommodations Televisions break, units run out of firewood, and sometimes water pipes freeze. Mammoth reservation bureau will do everything possible to rectify such circumstances as quickly as possible on your behalf. We only ask that you have patience while we arrange assistance for you and try to understand that weather conditions and limited available services sometimes hamper our ability to facilitate an instant remedy to the situation. (d) Check-In Time. The central office is conveniently located near the corner of Highway 203 and Old Mammoth Road, as you enter town. The physical address is 94 Old Mammoth Road. If you plan to arrive in Mammoth after normal business hours, we will place an envelope with your unit's key in the wooden cabinet located inside our foyer. Please locate your key by checking the envelope with your last name and reservation number. Upon arrival, a $200 security deposit is required. A valid Visa, MasterCard or Discover card may be used. If you do not have a credit card, you will be required to leave a $200 cash deposit. The registering party must be at least 21 years of age and will be held responsible of the entire party. Meadowridge/Tennis Village CondosReservation Terms and Conditions* Additional Persons are charged at $15/Night (when sleeper sofa is available in unit) Special Winter Rate - Stay 5 nights for the price of 4 nights (non-holiday only) 50% Deposit required at the time of Booking/Balance Required 30 Days Prior to Arrival (Bal. due November 1 for prime holiday) Cancellation Charge on all Reservations: Outside 30 days prior to arrival, full refund less $100 cancellation charge. Within 30 days of arrival a refund will only be given if we are able to rebook the dates. $45 Date Change Charge No Refunds for Poor Snow Conditions, Severe Weather or Early Departure Visa/MC Reading Taken upon Arrival for Phone/Security Deposit Absolutely NO SMOKING OR PETS 2 Cars Park Free with each Unit - Additional vehicles $15 per night if space available with notice prior to arrival, $25 if no notice. No RV Parking. Sierra Nevada Rodeway InnAdd $10 per person for each occupant over the base number per room plus tax. Christmas/New Year Holiday: Full payment due by November 1st or at reservation booking. The above rates are per room, per night and do not include 13% bed tax. All non-holiday Friday and Saturday nights during the winter season are considered weekends & weekend rates apply with a two-night minimum.THE FOLLOWING ARE HOLIDAY DATES: Thanksgiving, Christmas, Martin Luther King, Presidents All holiday rates are inclusive of starting and ending dates. There is a minimum 3-nights stay during holidays. No discounts offered during holidays. DEPOSIT REQUIREMENTS:WEEKENDS AND MIDWEEK: First nights deposit within 10 days of booking or 30 days prior to arrival, whichever is earlier. HOLIDAYS: Full deposit due within 10 days of booking or 30 days prior to arrival, whichever is earlier. No early departure refunds. CANCELLATION POLICY: WEEKEND: One night deposit for cancellation within 7 days prior to arrival. MIDWEEK: One night deposit for cancellation within 48 hours prior to arrival. HOLIDAYS: One night deposit for cancellation within 30 days prior to arrival. Non refundable deposit for (Christmas/New Year) cancellation. |
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