Display Errors

It has come to our attention, that certain Internet Security Products such as Firewall's, Pop-up or AD Blockers may be inhibiting proper display and your enjoyment of our site. They may also be preventing you from making an online reservation, or receiving the confirmation emails. Here is what you can do.

1) Pop Ups - We use pop ups to alert you of errors or deliver error messages. We also use them to show you special deals when you go into our are. Please allow all pop-ups from CityConcierge.com to eliminate these errors.

2) Put CityConcierge.com on your approved "white list" for email. You will then receive your confirmations from us without an extra step. If you subscribed to our newsletter, make sure you also do this as otherwise our system won't be able to deliver to you.

NORTON INTERNET SECURITY
Norton's Internet Security Software, (NIS) which is a part of the Symantec Anti-Virus software suite will cause this site to have;

1) Large spaces with missing graphics or photos;
2) Our sidebars have missing pictures and the advertised specials;

To allow our site to display properly, you must configure a rule to allow www.cityconcierge.com to display advertisements and graphics without any blockage. This can be done easily from your browser window. Look for the Globe and the words "Web Assistant" in your Internet Explore Browser Bar. Click the drop down arrow and you will see two check marks next to the words "Block Ads On This Site" and "Block Pop Ups On This Site".

        dsplay wrong        display correctly

Just uncheck these boxes and the majority of our site will display properly. Your set up should now look like this.


If you did this correctly, you should see two new pictures below

                                     click to save 50%

Anti Virus, Firewall's, and Security Software makes all web sites displays improper. To get the maximum benefits from our site, you may wish to turn this feature off permanently from the "Configure Your Security Settings" area, so that you can see all web sites as intended. This way you won't miss a trick! For more details on how to configure your settings, please check your software manual. That's it. Now enjoy our site.

SENDING INFORMATION TO US & FIREWALLS
Firewall's inhibit intruders from coming into and your computer. They also block the sending of personal data. Each piece of software is different, but if you are having trouble sending information to us, such as a reservation, you may wish to temporarily turn off your firewall, and once your receive a confirmation your information has been sent, turn it back on. Please consult your software for instructions. If you still cannot get your reservation to be accepted, please call the office at 866-864-6444 and place a telephone order.

COOKIES
We do not use lasting cookies at this time. We use "session" cookies which expire when you close your browser window. They leave no trace and we do not collect personal data unless you implicitly give it to us. You can read our privacy policy which explains how we collect data and what we do with it, when you give it to us.

EMAIL
Some email programs, in order to prevent spam, require a human to place a click to allow it go through. We make it a point to do this, however sometimes it just doesn't work, or go through. Please call our office if you don't get your confirmations as intended. 866-864-6444.

NOTE
We encourage all users of the Internet to be guarded with Anti-Virus and Firewall software. Please rest assured our business practice is not intended to disrupt your computing.. You can feel comfortable using our web site. We make no guarantees or warranties, and these tips are only here for our convenience. If you have any questions, please read your Internet Security Manual.