Cancellation Policies

Each lodging management company has their own cancellation policy. As the City Concierge does not manage any properties, but only provides this reservation service to you, their policies will apply. To find the appropriate policy, just click on the lodging providers name. If you have any questions regarding a specific policy or time period, please call the appropriate office as rates and policies are subject to change without notice.

If you would like to modify the cancellation policy, you can do so by purchasing Vacation Insurance, It covers illness before travel, severe weather, job loss and other items. It is a good deal so you don't lose your deposits. This is a copy of the policy. If you already purchased vacation insurance and you wish to make a claim you can reach the CSA Vacation Insurance company at 866-999-4018,

Mammoth Lakes Property Management companies
101 Great Escapes
1849 Condos
Convict Lake Resort
Discovery 4 Condominiums
Grand Havens & Tallus
Mammoth Premiere
Mammoth Reservation Bureau
Mammoth Sierra
Mammoth Ski and Racquet Club
Mammoth Mountain Reservations
Mountainback
Snowcreek

Lake Tahoe Property Management companies
Buckingham Tahoe
CB McKinney and Associates
Incline Village Vacations
Sierra Vacations
Tahoe Rental Connection
Vacation Station

Big Bear Property Management Companies
Big Bear Vacations
Big Bear Cool Cabins


HOTELS
City Concierge makes reservations for hotels at the resorts we service. Please check their respective website for their cancellation policies.

If you are a City Concierge guest and you have a question about a particular policy for the room or unit you occupy, please call us or the respective company/hotel which manages the unit. These policies are provided for your conveninece, City Concierge assumes no responsibility for cancellation policies that may change. Last update April 2012